A policeman’s lot is more engaged – national | Stuff.co.nz

A policeman’s lot is more engaged – national | Stuff.co.nz.

Improvements in staff engagement in the Police can partially be attributed to technology innovations. The New Zealand Police have introduced technology that enables police to report incidents remotely. That information is then processed by administrative staff enabling the police to focus on their front-line work.

This is an example of how job design can improve engagement. Based on Hackman and Oldham’s job enrichment model we can ask questions such as:

  • How can we create more skill variety?
  • How strongly do our people identify with their work?
  • What makes work meaningful for our most engaged?
  • Do our people have the autonomy they need to do a good job?
  • Do they get appropriate feedback about their performance?

Job enrichment model (Hackman & Oldham

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s